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Pietzo Limited Warranty

The specific warranty covering your Pietzo bicycle is governed by the law of the state or country in which it was purchased, and applies only to bicycles purchased from Pietzo.

FRAMES: (frame, fork structure, swing arm): Pietzo frames are warranted by Pietzo, LLC against manufacturing defects in materials and/or workmanship for 5 years from the date of the original retail purchase. All other conditions apply.

COMPONENTS: All other components, including internal parts, suspension parts, frame fixtures and finishes (paint and decals) are warranted against manufacturing defects in materials and/or workmanship for a period of one year from the date of original retail purchase.

Terms of Limited Warranty

  • This limited warranty is not meant to suggest or imply that the bicycle cannot be broken or will last forever. It does mean that the bicycle is covered subject to the terms of the limited warranty.
  • This limited warranty applies only to the original owner of a Pietzo bicycle and is not transferable to subsequent owners.
  • For any warranty claim to be considered, the bicycle must be brought in to an Authorized Pietzo Bicycle Retailer on the same continent on which the bicycle was purchased. The bicycle must be in assembled condition and accompanied by the original, dated sales receipt for the bicycle. (Be sure to keep your receipt in a safe place)
  • This limited warranty is void if the bicycle is subjected to abuse, neglect, improper repair, improper maintenance, alteration, modification, an accident or other abnormal, excessive, or improper use.
  • This limited warranty applies only to bicycles purchased in fully assembled and adjusted condition from Pietzo or outlets specifically authorized by Pietzo to repair and maintain Pietzo bicycles. Damage resulting from normal wear and tear, including the results of fatigue, is not covered. Fatigue damage is a symptom of the frame being worn out through normal use. It is one kind of normal wear and tear, and it is the owner’s responsibility to inspect his/her bicycle. See Section 6. and D of the owners manual. 
  • Damage resulting from improper assembly or maintenance, or from installation of parts and accessories not compatible with the Pietzo bicycle, is not covered. 
  • All labor charges for warranty service are the responsibility of the bicycle’s owner. 
  • During the duration of this limited warranty, Pietzo will either repair any defective frame or component, or, at our option, replace any defective frame or component with the same or most nearly comparable model or component then available. THIS IS THE EXCLUSIVE REMEDY UNDER THIS WARRANTY. ANY AND ALL OTHER REMEDIES AND DAMAGES THAT MAY OTHERWISE BE APPLICABLE ARE EXCLUDED, INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR PUNITIVE DAMAGES.
  • THIS IS THE ONLY WARRANTY MADE BY PIETZO ON ITS FRAMES AND COMPONENTS, AND THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION HEREIN. ANY WARRANTIES THAT MAY OTHERWISE BE IMPLIED BY LAW INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED. 
  • Please refer to the documents included with your bicycle for possible further restrictions. 

This Limited Warranty gives the consumer specific legal rights. The consumer may also have other legal rights which vary from state to state or country to country. Some states and countries do not allow the exclusion or limitation of incidental or consequential damages or warranties, so the above limitations or exclusions may not apply to you. If it is determined by a court of competent jurisdiction that a certain provision of this limited warranty does not apply, such determination shall not affect any other provision of this limited warranty and all other provisions shall remain in effect.